Privacy Policy

Keepsake Kitchen is operated as a UK-based service. For data protection queries, contact us at hello@keepsakekitchen.co.uk.

We collect the following personal data when you use our service:

• Your full name and email address (provided at registration)
• Your postal/shipping address (provided at checkout)
• Phone number (optional, provided in your account profile)
• Photos of handwritten recipe cards and any other images you upload
• Payment information (processed by Stripe — we do not store card details)
• Order history and correspondence with our support team

Your data is used solely to provide the Keepsake Kitchen service:

• Creating your personalised cookbook from your uploaded recipe images
• Processing and fulfilling your print order
• Communicating with you about your order status and account
• Providing customer support
• Improving our service (using anonymised, aggregated analytics)

We do not use your data for marketing without your explicit consent, and we will never sell your data to third parties.

To deliver our service, we share limited data with the following trusted processors, each bound by data processing agreements:

• Stripe — payment processing. Your payment card details are handled exclusively by Stripe. See stripe.com/gb/privacy.
• Gelato — print-on-demand fulfilment. Your name and shipping address are shared with Gelato to print and dispatch your book. See gelato.com/privacy-policy.
• Anthropic — AI text extraction. Uploaded recipe images are processed by Anthropic's Claude API to extract text. Images are used solely for this purpose and are not used to train AI models under our agreement. See anthropic.com/privacy.

We retain your account data for as long as your account is active. Account data including uploaded recipe images, cookbook drafts, and personal information will be automatically deleted 12 months after your last account activity.

You may request deletion of your account and all associated data at any time by contacting us at hello@keepsakekitchen.co.uk or using the 'Delete my account' option in your account settings.

Order records are retained for 7 years as required by UK tax law, even after account deletion.

As a UK resident, you have the following rights regarding your personal data:

• Right of access — you may request a copy of all data we hold about you.
• Right to rectification — you may ask us to correct inaccurate data.
• Right to erasure — you may request deletion of your data ("right to be forgotten").
• Right to restriction — you may ask us to limit how we process your data.
• Right to portability — you may request your data in a machine-readable format.
• Right to object — you may object to certain types of processing.

To exercise any of these rights, email hello@keepsakekitchen.co.uk. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

We use only essential cookies necessary to operate the service (authentication and session management). We do not use tracking or advertising cookies.

We may update this policy from time to time. We will notify you of significant changes by email. Continued use of the service after changes constitutes acceptance of the updated policy.

For any data protection queries: hello@keepsakekitchen.co.uk